Terms and Conditions

Alo Mauritius here after designated as "Alo Mauritius" or "we"

Liability

The liability of Mauritius Airport Taxi only acts as an agent for the passengers in all functions pertaining to airport transfer, hotel transfer, tours, sightseeing tours and transportation of whatever nature, and assumes no liability for injury, loss, damage, accident, delay or inconveniences which may occur either by reason of defect, or as acts of government or other civil authorities (war, civil disturbances, strikes, etc.) or from any cause beyond Mauritius Airport Taxi control. We can accept no responsibility for the loss or additional expenses due to delay or changes in schedule or other causes. Mauritius Airport Taxi and its suppliers reserve the right to cancel or rescheduled any travel or tours departure in accordance with operation requirements.

Price, Payment and Receipt/Voucher

Prices

Price quotations are subject to change without notice. If for any reason the price quoted is not correct, the team of Mauritius Airport Taxi will contact you for authorisation. Tips/gratuities, services not described in the product’s description and all other purchases of a personal nature are not included.

Payment

All airport transfers or any services provided by Mauritius Airport Taxi must be paid in full after the completion of your transfer. Charges in currencies other than Mauritian Rupee will be converted at the day's rate applicable on the date of your transfer.

Receipt/Voucher

After confirmation of a transfer, we will send an email confirmation/voucher. This voucher can to be printed, as a proof of offering of services, and can be presented to the driver during the pickup.

All information regarding the travellers should be correctly given at the time of booking.

All requests for modifications/amendments must be sent by email to Transferia Mauritius.

We cannot be held responsible for any problem that may happen if you do not receive or read carefully your confirmation voucher.

Cancellations, refunds and procedure to cancel a booking

Cancellation fee / refund

A cancellation request can be made without any given reason. Your cancellation must be made at least two hours prior to the scheduled pick up time and date. Cancellation Procedure To request a cancellation, a written email to Mauritius Airport Taxi is required. We will not be responsible for any cancellation not confirmed back to you.

Diverse

Each customer has to check he has the appropriate documents for his journey especially (but without limitation) if he booked transfers.

Smoking on board our vehicles is strictly forbidden.